What is the Loans Bursary Fund (LBF)?
What does the Loans Bursary Fund DLS element provide funding for?
Who is eligible to access the DLS element of MCQ’s Loan Bursary Fund?
Since it is not an entitlement, what is MCQ’s policy on the distribution of the Loan Bursary DLS Fund?
MCQ will utilise the DLS element of the Loan Bursary Fund to target those learners with issues covering financial hardship, childcare issues and those that require residential support.
The fund is finite, therefore MCQ will assess the need sympathetically on a case by case basis to ensure that this fund is being used for how it is intended. Every eligible learner will be part of the same assessment process, and so MCQ aim not to discriminate against any individual or group.
If the individual is deemed as ineligible to receive the fund, MCQ will make best endeavours to source other funding to ensure the learner can complete the learning programme.
What is the process for accessing whether I am eligible to receive MCQ’s Loan Bursary DLS Fund?
The process is as follows –
a) MCQ will carry out a robust assessment to identify the support you need
b) MCQ will decide at this stage if you are eligible for the Loan Bursary DLS Fund
c) If eligible, the assessment outcome will be recorded in the Learning Agreement between yourself and MCQ
d) The funding required to meet the need will also be recorded
e) Ongoing discussions will take place between yourself and MCQ to ensure the DLS is being spent effectively, including gathering evidence
How do I make a complaint if I have been assessed as ineligible to receive the Loan Bursary DLS Fund?
If you disagree with the assessment outcome, you can write to MCQ addressing your letter to Andrew Lister, MCQ, Shields Road, Newcastle upon Tyne, NE6 2YP.
You will receive an acknowledgement within 2 days and an formal response with 10 working days. Should your complaint not be resolved the case will be heard by an appeals board comprising the MCQ Board, Equal Opportunities Officer and two Senior Managers.